Frequently Asked Questions
Everything you need to know about achieving the perfect professional finish.
How long do the effects of a Brazilian Blowout treatment last?
When using our specialized Açai Aftercare products, your treatment can provide smooth, frizz-free hair for up to 12 weeks.
Are your products safe for color-treated hair?
Yes, our products are specifically designed to be safe for color-treated hair and can actually help seal the cuticle to lock in your color for longer.
What is your shipping policy for professional orders?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days, and tracking information is provided via email once the package departs our warehouse.
Can I return a product if I am not satisfied?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
How do I verify that I am buying authentic Brazilian Blowout products?
To ensure authenticity, only purchase directly from our official website or through an authorized professional salon distributor. Authentic products feature unique batch codes and holographic seals.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.